All customers please be advised – Orders posted between October 26 and November 6 will be shipped after November 7, due to inventory checks. Thank you for your patience!
All customers please be advised – Orders posted between October 26 and November 6 will be shipped after November 7, due to inventory checks. Thank you for your patience!
Our website has two automated card processing systems built in: GP Webpay and Stripe. The easiest and quickest way to pay for your order is to just check out using one of these options. We recommend using Stripe for our international (outside of EU) customers.
If these options don´t work for you for some reason, please reach out to us so we can set up an invoice manually, which can be then paid via PayPal, Revolut or a regular wire transfer. Additional fees may apply in this case (mainly Paypal).
Our shipping services cover almost all sovereign countries of the world. If you can´t find an option that is suitable to you, feel free to reach out to us so we can find a solution.
We are a small team of 4 people, covering everything from shipping you orders to aero testing with clients. For this reason, we are not always immediately able to prepare your orders. This is particularly true for periods of high load, mainly the start of the cycling season (April – June). Please be patient and allow for 1-2 business days for your orders to be processed. When the order is shipped, you will get an automated notification, and the tracking number will be listed in your order notes.
Due to the international nature of our clientele, the prices listed on our website are NET prices, thus they do not contain any VAT or other charges. These will be calculated exactly based on your location and the corresponding tax regulations – then if needed, added to the total amount.
If you are located within the EU, the VAT amount corresponding to your country`s tax policy will be added at checkout. Customers from outside of the EU will pay a NET price at checkout. The order will be taxed by the customs office upon arrival, according to local regulations. WE DO NOT TAKE RESPONSIBILITY for arranging the customs process.
You can find our cancellation policy here:
https://ronykuba.com/cancellation-policy/
OKR CYCLES s.r.o.
Madáchova 80, Nána
IČO: 52 921 964
IČ DPH: SK 2121241243